US Airways made a big mistake on Monday, when the airline mistakenly tweeted a pornographic photo in the form of an apology to a customer on Twitter.
According to BuzzFeed, user @ElleRafter shared her views on the airline’s service:
After the airline responded with an apology, the conversation went left when they tweeted a photo of a woman having an intimate moment with a toy airplane.
An hour passed before the airline realized they sent a very NSFW photo. Eventually, they took it down and issued another apology:
We apologize for the inappropriate image we recently shared in a Twitter response. Our investigation has determined that the image was initially posted to our Twitter feed by another user. We captured the tweet to flag it as inappropriate. Unfortunately the image was inadvertently included in a response to a customer. We immediately realized the error and removed our tweet. We deeply regret the mistake and we are currently reviewing our processes to prevent such errors in the future.
The photo appeared to come up out of nowhere, but that wasn’t the case. The pic was tweeted to US Airways just thirty minutes before their flight fiasco on Monday.
But this isn’t the only internet airline tomfoolery going on. American Air saw their own fair of trouble when a Dutch teen sent terrorist threats to the company’s Twitter page.
Someone is hiring a new social media manager in 3..2..1..
SOURCE: BuzzFeed | PHOTO CREDIT: Getty
