FAQs

Accounts

 

Is it OK to have more than one account on Global Grind?

Unfortunately, having more than one account violates our Terms & Conditions. We want to make sure that our ratings are accurate and not inflated by false accounts. 

 

I want to delete my account. How do I do that?

You can request for account removal by contacting support@globalgrind.com. Make sure to e-mail us from the e-mail address associated with your Global Grind account. Please keep in mind that this action cannot be reversed.

 

How do I change my e-mail address?

Click the EDIT ACCOUNT tab from your profile. There you will find the CHANGE EMAIL ADDRESS option at the bottom of the page. Click the UPDATE button to save your settings. Go to edit account now.

 

How can I hide my profile?

From the PROFILE page, click the EDIT ACCOUNT button. On this page under the PRIVACY SETTINGS, you will see a button for options you wish to be made PUBLIC or PRIVATE. Select this option next to “My Profile” and other users will not be able to see any information about you.

 

How do I change my privacy settings?

From the PROFILE page, click on EDIT ACCOUNT. Halfway down this page you will see PRIVACY SETTINGS. Here you can choose what details you would like to keep private and which you would like to have available to the public. To hide your entire profile, all the fields should be marked PRIVATE. Click the UPDATE button at the bottom of the page to save your settings. Go to edit account now.

 

Where can I change my password?

From the PROFILE page, click on the EDIT ACCOUNT tab. There you will find the CHANGE PASSWORD option. Enter your current password and a new password. Click the UPDATE button to save your settings.

 

How do I add/remove my mobile phone number to receive text alerts?

From the PROFILE page, click the EDIT ACCOUNT tab. There you will find the MOBILE PHONE option. Either add or delete your mobile phone number, choose your mobile provider (if adding your number) and click UPDATE. Go to edit account now.

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