Ever since the most anticipated gadget of the year, the iPhone 5, reached the hands of millions of users, the complaints about iOS 6’s Apple Maps began rolling in.
Users complained of false directions, long load times and begged for Apple to bring back their Google Maps.
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Apple CEO Tim Cook has finally responded to the glitches in their iOS 6 system, promising that as users continue to use the built-in map, the system will continue to get better. Until then, Apple urges you to hit up that handy App Store.
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Check out what they have to say about the iPhone5’s map glitch below:
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.
Tim Cook
Apple’s CEO
As with any first rounds of new products, Apple sticks to their guns when it comes to making things right.
SOURCE: Apple
