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Kylie’s Lip Kits may be selling out in mere minutes, but not all customers are left satisfied.

Makeup artist Jeffree Star received one of Kylie Jenner‘s signature liquid lipsticks in the mail and the kit’s brush was frayed and tattered, as shown in the image above. Star took to social media to voice his displeasure, tweeting: “So I got the new @kyliecosmetics lip glosses…. SO disappointed in this product. That wand is unacceptable.”

Star then went on to call out Kylie for sending customers material in poor condition:

Many users agreed with Star’s criticism and shared photos of the brushes they received. All of this prompted a response from Kylie herself, who assured fans that the problem would be fixed.

Have you bought Kylie Lip Kits and noticed a similar problem?

SOURCE: Refinery29 | PHOTO CREDIT: Twitter

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