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The Transportation Security Administration (TSA) took things a little too far when they decided to pat down 7-year-old Long Island girl Dina Frank, who suffers from Cerebral Palsy. The pat down caused her parents to miss a flight.

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TSA agent at New York’s John F. Kennedy International Airport searched Dana, who could not walk through the metal detectors because of her crutches and orthotics, and was instead subjected to a pat down by security agents, which her parents described as a severely traumatic event for the young girl.

According to The Daily, Dr. Joseph Frank, a doctor who practices pediatrics on Long Island, said that the lengthy pat down and resulting emotional trauma caused the family to miss their flight to Florida.

Because of a reported mental illness, the family requested that the TSA agents introduce themselves to her and take their time with the pat down.

Dr. Frank said the TSA agent on duty at JFK Monday was unnecessarily aggressive with Dina, and so he began filming the inspection on his iPhone.

He said one of the TSA employees began screaming at him to turn the camera off, and threatened him.

Later, a supervisor eventually decided that a simple inspection of Dana’s crutches was sufficient, and let the family pass.

As CBS New York reported, Dina gets injections twice a year at New York Presbyterian.